FAQ
Frequently Asked Questions
Orders
When will my order ship?
Orders are typically processed within 1–2 business days. Once your order ships, you'll receive a confirmation email with tracking information.
Where do you ship?
We currently ship to Canada and the United States.
We're excited to expand to more countries in the future.
How can I track my order?
As soon as your order ships, we'll send you a tracking number via email so you can follow your package every step of the way.
Products
How do your shirts fit?
Our shirts are designed with a relaxed, slightly oversized fit.
For the intended fit, we recommend ordering your usual size.
If you prefer a more fitted look, consider sizing down.
What are your shirts made from?
Our shirts are crafted from premium heavyweight cotton, designed for everyday comfort both on and off the court.
Detailed fabric specifications can be found on each product page.
How should I care for my apparel?
To keep your apparel looking its best:
-
Machine wash cold
-
Wash inside out
-
Do not bleach
-
Tumble dry low
-
Do not iron directly on printed graphics
Returns
Can I return my order?
Yes. We accept returns within 30 days of delivery, provided the item is unworn, unwashed, and returned with its original tags attached.
Please visit our Refund Policy for complete details.
Do you offer exchanges?
At this time, we do not offer direct exchanges.
If you'd like a different size or style, simply return your original item (if eligible) and place a new order.
Third Shot Co.
What does "0•0•2" mean?
0•0•2 represents our very first collection.
Each future collection will carry its own number, marking another chapter in the story of Third Shot Co.
What does "III•" mean?
III• is the signature mark of Third Shot Co.
Inspired by the third shot in pickleball—the moment that transforms defense into opportunity—it represents patience, strategy, and the mindset behind our brand.
Will sold out products be restocked?
Some products may return, while others will remain exclusive to their original collection.
Follow us on Instagram or join our waitlist to be the first to hear about future releases and restocks.
Still have a question?
We're always happy to help.
Contact us anytime at: